Privacy Policy

Effective Date: May 2025

At Craft Masters Roofing & Exteriors (“Craft Masters”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Service Details: Information related to the roofing services you request, inquire about, or receive from us.

  • Website Usage Data: Information such as IP addresses, browser type, and browsing activity. This data helps us analyze trends, administer the site, and improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services or information.

  • Improve and personalize our website, services, and customer support.

  • Send promotional materials or service updates if you have opted in.

  • Comply with applicable legal and regulatory requirements.

3. Disclosure of Your Information

We do not sell or trade your personal information. However, we may share it with trusted service providers who assist us in operating our website, conducting our business, or servicing you—provided they agree to keep this information confidential. We may also disclose information if required by law, to enforce site policies, or to protect our rights, property, safety, or those of others.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, understand website usage, and improve functionality. You can configure your browser settings to refuse or limit cookies. Please note that disabling cookies may affect your user experience on our website.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Request corrections to any inaccurate information.

  • Withdraw consent or opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.

  • Request deletion of your data, subject to legal obligations.

7. Notice to California and EU Residents

If you are a resident of California or the European Union, you may have additional privacy rights under the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). These rights may include:

  • The right to request information about the categories and specific pieces of personal data we have collected.

  • The right to request deletion of your personal information.

  • The right to opt out of the sale or sharing of personal data (note: we do not sell data).

  • The right to non-discrimination for exercising privacy rights.

To exercise any of these rights, please contact us at mishell@craftmastersroofing.net.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or other factors. The most recent version will be posted on our website, with the effective date updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

Craft Masters Roofing & Exteriors
750 A Almeda Genoa Rd, Houston, TX 77047
📞 Phone: (346) 712-9953
📧 Email: mishell@craftmastersroofing.net